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For parents of older children and teenagers
The teenage years can be a difficult time for everyone -

The course covers:
* Where do I start? – Why do children & young people behave as they do? What are their needs? What feelings and emotions do they express? Changing to secondary school. The pattern of challenging behaviour. How do/should we react ?
* When listening helps – What has listening got to do with managing conflict? Communication skills. Saying ‘No’
* What encourages teenagers? – The power of encouragement. How can we encourage them? Encouraging responsibility, Encouragement & Assertiveness
* Managing conflict – steps for managing conflict, stages of dealing with a problem, dealing with abuse and criticism, finding help for Big Issues
* Teenagers and Discipline & the Healthy Family – Do teenagers need boundaries? Discipline, How we can help Teenagers to develop Self-